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Director of People Operations

Posted April 10, 2021

1 Hotel West Hollywood
West Hollywood, CA
Our hotels are a platform for change. People are the key ingredient.

About This Job

Grow with us...

Our human resources team, (we prefer to simply call them “people”) plays an integral role in every aspect of our hotels. They are responsible for recruiting (and retaining) the best talent and then keeping them happy. And each one of our amazing People members keeps us humble and focused.

Our Opportunity...

We're currently searching for a People Operations Director, who will be the guru of People, processes and programs at 1 Hotel West Hollywood. The People Operations Director is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and SH culture through ongoing development and ever-evolving needs of the hotel.   

The People Operations Director inspires and leads the culture at 1 Hotel West Hollywood. As a member of the Guidance Leadership Team, this role will strategically align people initiatives with the hotel’s business needs.

About You...

  • Passionate about people, workplaces and culture with a minimum of 6 years of similar work experience in an upscale luxury environment.
  • A post-secondary diploma or Certificate in PHR
  • An expert in human resources operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
  • Excels at communication, both verbal and written.
  • Is flexible and willing to meet the demands of a 24-hour operation
  • Experience working with Local 11 Union highly preferred

Who we are...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities that drive your passion for nature such as:

  • Work life balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Retirement planning - a great 401(k)/retirement savings plan
  • Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Wellness is important - competitive healthcare benefits & delicious, healthy meals - which are free
  • Sustainable, beautiful and inspiring work environment - you see and feel nature everywhere in the hotel
  • We encourage walking along our Sunset Canyon before or after work as a way to take in the beauty of our oasis on Sunset Boulevard and the exceptional views of the LA skyline
  • Career advancement, in-house training, cross-training, specific certifications to ensure “5 Star” standards are met, special projects
  • Relating to brand awareness / messaging and education assistance

About this Employer

1 Hotel West Hollywood

8490 West Sunset Boulevard
West Hollywood, CA 90069

(310) 424-1600

285 Room Hotel

Managed By

Our Hotel

Nestled at the base of the Hollywood Hills, with sweeping views from Downtown to Santa Monica, 1 Hotel West Hollywood draws inspiration from the land, sea, and abundant sunshine of Southern California.  As a luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service.

  • 285 Rooms
  • 1 Kitchen by Chris Crary
  • Juniper Bar & Lounge
  • Pool Deck
  • 14,000 sq. ft of Meeting & Event space
  • The Field House 
  • Harriet's Rooftop by H.Wood

SH Hotels & Resorts is committed to providing diversity in our workplace that is representative at all levels, for the communities we serve. We celebrate equal employment opportunities embracing an environment of mutual respect without regard to race, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity/expression, or any other characteristic protected by law. It's a responsibility we all share - its 1 world.