Search 20,351 current hospitality jobs

Room Attendant

Posted April 13, 2021

Waldorf Astoria Xiamen
Xiamen, China
Apply

About This Job

Description

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience while managing guest requests in a timely manner.

 



What will I be doing?

 

 

 

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

 


  • Clean guest bedrooms and bathrooms

  • Vacuum rooms and corridors

  • Change and replenish bed linen, towels and guest amenities in line with company guidelines

  • Undertake regular deep cleaning tasks

  • Restock and maintain trolley on daily basis

  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the guest

  • Ensure that all equipment inside and around guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition

  • Be environmentally aware

  • Dispose of waste accordingly

  • Manage guest requests in a timely and efficient manner

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Carry out lost property procedures

  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?

 

 

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 


  • Positive attitude

  • Good communication skills

  • Committed to delivering high levels of customer service

  • Excellent grooming standards

  • Ability to work on their own or in teams

  • Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Hotel experience

  • Experience in a similar position

 



What will it be like to work for Hilton?

 

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 





 


EOE/AA/Disabled/Veterans

Apply

About this Employer

Waldorf Astoria Xiamen

1 Lianhua North Road
Siming District
Xiamen, 361009
China

+86-592-5378888

Follow us:

Managed By

At A Glance

Welcome to Waldorf Astoria Xiamen, an elegant hotel blending a timeless sense of luxury with an innovative spirit. Enjoy premium guest rooms and suites, authentic dining, sophisticated events, and a rejuvenating wellness spa, all in the heart of Xiamen.

Located in the commercial district, the hotel is adjacent to Lianhua Park, known for its lotus flowers and tranquil setting, and is also connected to Xiamen's premier luxury shopping mall.

Indulgences that await:

  • Panoramic views of the park and city from our 245 rooms and suites
  • Chairman Suite, among largest suites in Xiamen, featuring an indoor pool and outdoor garden terrace
  • Luxury spa featuring five treatment rooms, each with a private outdoor terrace
  • Five restaurants and lounges, offering Xiamen, Fujian and global cuisines
  • State-of-the-art fitness center with sauna, steam rooms and a wellness studio
  • 170 sq. m. outdoor infinity pool featuring poolside cabana service
  • Ballroom, sunlit event spaces, and wedding-perfect garden terrace and bridal room

Many of Xiamen's impressive attractions are within 15 minutes of our doors, such as NanPutuo Temple, Zhongshan Market, the Shapowei Art District and Gulangyu Island. Connect with the city with ease - Lianhua Metro Station is a five-minute walk and Xiamen Railway Station is 10 minutes away. Xiamen International Airport is 20 minutes from the hotel.