Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We're proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms at our Courtyard Greenville Haywood Mall hotel near GSP airport. Located conveniently near the Carolina First Center, Bi-Lo Center and downtown Greenville, our Greenville, SC hotel offers guests thoughtful amenities featuring flexible work spaces, free Wi-Fi and The Bistro. Eat. Drink. Connect. with breakfast, dinner and beverage options. Our hotel in Greenville, SC has earned the prestigious ENERGY STAR® label from the U.S. Environmental Protection Agency for its efforts to conserve and protect the environment. Enjoy spacious Greenville hotel accommodations with luxury bedding. Stay fit while traveling in our on-site fitness center or relax in our outdoor pool and whirlpool. Plan your next event in our Greenville hotel meeting rooms with 625 sq ft of flexible meeting space. Whether you’re traveling for business or pleasure, our Courtyard Greenville hotel makes it easier to get things accomplished on your terms.