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Assistant Director of Housekeeping

Posted July 13, 2021

Marriott Sanibel Harbour Resort & Spa
Fort Myers, FL
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About This Job

What you will be doing

Assists in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the resort by performing the necessary duties personally or through department supervisors. Assist to Director of Housekeeping with projects, training and day to day operations.

Essential duties and responsibilities

  • Inspect and evaluate the physical condition of rooms and public areas
  • Work with Director of Housekeeping in supervising the housekeeping staff
  • Establish standards and procedures for work of housekeeping staff. Schedule to ensure adequate service
  • Submit any maintenance issues to Engineering & Management via work orders such as painting, repairs, furnishings, relocation of equipment, and reallocation of space
  • Search for new and improved cleaning instruments and methods
  • Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
  • Enforce policies and procedures at all times
  • Ensure that quality services are rendered in meeting guest needs and that guest relations are enhanced
  • Schedule staff according to labor standards and forecast 
  • Maintain room quality based on resort objectives
  • Monitor and maintain level of cleanliness in rooms, storage areas, laundry, restrooms and public areas
  • Compile and report accurate status of guest rooms to front office
  • Enforce standard procedures for the acceptance, security and return of guest lost and found items
  • Maintain productivity and labor cost goals
  • Notify supervisor of any suspicious people or problems such as missing room items, damage, pets, engineering problems, etc
  • Be properly attired in clean uniform, proper footwear and wear nametag at all times
  • Adhere to all housekeeping procedures and house rules
  • Conduct inventories of linen, supplies and equipment as needed
  • Order and receive supplies, maintaining adequate inventory levels
  • Ensure that staff is performing to resort and Marriott standards 
  • Lead training exercises
  • Assist with on boarding and training of all new housekeeping staff
  • Attend department and resort meetings
  • Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

Requirements

Physical demands
  • While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear.
  • The employee is occasionally required to sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl, stand and walk long periods of time
  • The employee must occasionally lift and/or move up to 50 pounds.
Communication
  • Excellent verbal and good written skills required
  • Spanish and Creole language knowledge is a plus
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Computer Skills
  • Ability to learn PMS
  • Ability to use  Microsoft Office programs

Benefits

  • Competitive salary
  • Health insurance
  • Dental insurance
  • Vacation and sick/personal time off
  • Flexible spending accounts (medical and dependent care)
  • Company-paid basic life insurance
  • Short-term disability
  • Long-term disability
  • 401(k)
  • Travel benefits
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About this Employer

Marriott Sanibel Harbour Resort & Spa

17260 Harbour Pointe Drive
Fort Myers, FL 33908

(239) 466-4000

347 Room Resort

www.marriott.com

Our Hotel

Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are just a short distance from Sanibel and Captiva Islands, featuring beautiful beaches and top attractions. Water sports and outdoor activities are abundant near our resort, including natural trails, bike and kayak rentals. Settle into our spacious rooms and suites with private balconies, floor-to-ceiling windows, scenic views and complimentary Wi-Fi. Savor delicious cuisine in our hotel restaurants. Join us for a romantic dinner cruise on the Sanibel Harbour Princess Yacht. Get pampered with a massage at our on-site luxury spa. Keep up your gym routine in our fitness center and take a dip in one of our several pools. Elsewhere in our Fort Myers resort, discover our flexible event spaces, offering seating for over 900 in our largest venue. A refreshing getaway awaits you at our Fort Myers, Florida, resort.