Search 17,488 current hospitality jobs

Guest Service Agent Part-Time

Posted March 15, 2021

New Bedford Harbor Hotel, Ascend Hotel Collection
New Bedford, MA
Apply
Be A Part of Our Passionate & Committed Team!

About This Job

Workplace Safety in the era of COVID-19

Associate and guest safety continues to be our top priority.  We strictly follow social distancing guidelines.  Our staff are supplied with all necessary Personal Protective Equipment, our cleaning products and methods follow CDC guidelines, and we precisely adhere to all state orders.

Workplace Safety in the era of COVID-19

Associate and guest safety continues to be our top priority.  We strictly follow social distancing guidelines.  Our staff are supplied with all necessary Personal Protective Equipment, our cleaning products and methods follow CDC guidelines, and we precisely adhere to all state orders.

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

Job Description

This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

Job Requirements

  • Must be an outgoing, positive, friendly person
  • Must be able to work a flexible schedule including nights, weekends and holidays
  • Previous customer service experience preferred
  • Previous hotel experience a plus, but not required
  • You must be able to pass a thorough background check as well as be drug free

EOE/M/F/D/V

Apply

About this Employer

New Bedford Harbor Hotel, Ascend Hotel Collection

222 Union Street
New Bedford, MA 02740

(508) 999-1292

68 Room Hotel

www.choicehotels.com

Our Hotel

The New Bedford Harbor Hotel, Ascend Hotel Collection®, offers chic accommodations for business and leisure travelers. When you stay at the New Bedford Harbor Hotel, you can easily navigate the area to enjoy the unique local sights and sounds. Situated in downtown New Bedford near the business district, our hotel is close to popular attractions like the New Bedford Whaling Museum and the New Bedford Art Museum. Our hotel is also a short ferry ride from Martha’s Vineyard and Nantucket, making it easy to enjoy a day trip to these scenic destinations. Many of our guests also schedule tours of the harbor.

Our one-of-a-kind boutique hotel features the classic amenities busy travelers prefer, such as free WiFi, free continental breakfast, state-of-the-art fitness center, and a lobby lounge and bar area. Our guests are invited to join us for lunch or dinner in the New Bedford Harbor Hotel Restaurant to enjoy New England classics and modern fare.