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Room Attendant / Housekeeper / Sign On Bonus & Excellent Starting Rate

Posted April 22, 2021

Hampton Inn Cleveland-Solon
Solon, OH
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About This Job

Hampton Inn Solon is looking for a fun and enthusiastic Room Attendant/Housekeeper to join our awesome, award winning team! We have a fantastic benefits package with very generous PTO policy and no waiting period to use. We offer Health, Dental, Vision insurance starting after only 60 days and a 401K program with a great employer match. Immediately, upon starting you’ll be eligible to participate in our Associate Referral Bonus Program, which puts extra money in your pocket to help us recruit! You’ll also be joining a team of dedicated individuals that truly care about creating memorable moments for our guests. Apply with us today, we’re hiring great team members now!

When you join our team, you will receive a $300 Sign-On Bonus for this position! As our newest team member, you will receive $100 as soon as your 1st paycheck, and the remaining $200 paid out after 90 days of employment with the company. 

The Room Attendant is responsible for maintaining and cleaning the guest rooms of the hotel in accordance to hotel standards in a timely manner. The Room Attendant is also responsible for maintaining the floor hallways, carts, linen closets, etc. The Room Attendant is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing
The Room Attendant is focused and responsible for the following:
  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Wipe down furniture and fixtures; dust furniture, walls or equipment.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Notifies guest services when service is complete so rooms may be sold. Report any room unable to be serviced within an appropriate timeframe to supervisor.
  • Report needed repairs of unsafe conditions to supervisor.
  • Check for proper operation of all guest room equipment including televisions, cooling system, hair dryers etc. Ensure all is in good working order prior to each day. Report any deficiency to the appropriate personnel to repair.
  • Ensure all guest rooms are secure at all times. This includes checking for proper operation of guest room doors and locks.
  • Report any items requiring maintenance to your immediate supervisor and/or engineering department.
  • Follow procedures for team cleaning and self-inspection programs.
  • Maintain linen cart and supplies in a neat and organized fashion and keep well stocked for the next day.
  • Respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken. Follow up to ensure guest satisfaction.
  • Provide a professional image at all times through appearance and dress.
  • Maintain security of equipment, keys and supplies issued each day.
  • Perform any assigned task not outlined above that the associate has the ability to perform.
  • If you are employed by a branded hotel property, please refer to branded job description for additional duties and information.
Requirements
  • High School degree or equivalent.
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers
  • Knowledge of basic math and analytical skills.
  • Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Compensation: $12.25 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at Widewaters

At A Glance

At Hampton Inn Cleveland-Solon, you’ll be a short drive away from the attractions of downtown Cleveland, minutes from Chagrin Falls and other outdoor activities and enjoy close proximity to great shopping. We’re close to many Fortune 500 companies and within walking distance of a variety of restaurants. Drive just 15 miles to discover the museums and sports arenas in downtown Cleveland. Tour the Rock and Roll Hall of Fame or see a Broadway play at Playhouse Square. Explore the Cleveland Botanical Garden, the Cleveland Metroparks Zoo and Rain Forest. Shop for bargains at Aurora Farms Premium Outlets seven miles away. We’re also close to the Cleveland Clinic and University Hospital. Take advantage of some of our Solon hotel specials and explore the beautiful scenery of northeast Ohio through miles of hiking and biking trails.

Experience caring service and friendly staff at our hotel in Solon, Ohio. Join us in the lobby each morning for Hampton’s free hot breakfast. If you're in a rush, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday, for a quick meal to go. Stay connected with free high-speed internet access in your room. After a day of sightseeing or shopping, relax into crisp, fresh linens on your clean and fresh Hampton bed®.  

Widewaters Hotels' Mission & Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:HamptonInnSolon.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

Hampton Inn Cleveland-Solon

6035 Enterprise Parkway
Solon, OH 44139

(440) 542-0400

103 Room Hotel

www.hilton.com

Managed By

At A Glance

At Hampton Inn Cleveland-Solon, you’ll be a short drive away from the attractions of downtown Cleveland, minutes from Chagrin Falls and other outdoor activities and enjoy close proximity to great shopping. We’re close to many Fortune 500 companies and within walking distance of a variety of restaurants. Drive just 15 miles to discover the museums and sports arenas in downtown Cleveland. Tour the Rock and Roll Hall of Fame or see a Broadway play at Playhouse Square. Explore the Cleveland Botanical Garden, the Cleveland Metroparks Zoo and Rain Forest. Shop for bargains at Aurora Farms Premium Outlets seven miles away. We’re also close to the Cleveland Clinic and University Hospital. Take advantage of some of our Solon hotel specials and explore the beautiful scenery of northeast Ohio through miles of hiking and biking trails.

Experience caring service and friendly staff at our hotel in Solon, Ohio. Join us in the lobby each morning for Hampton’s free hot breakfast. If you're in a rush, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday, for a quick meal to go. Stay connected with free high-speed internet access in your room. After a day of sightseeing or shopping, relax into crisp, fresh linens on your clean and fresh Hampton bed®.