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Lounge Bartender

Posted May 15, 2021

Residence Inn by Marriott Jacksonville at Mayo Clinic
Jacksonville, FL
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About This Job

Are you social, engaging, and enjoy meeting people from all walks of life?  Are you detailed oriented, responsible, and able to multi-task?  Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay.  You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again!

The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.

Key Responsibilities:

Maintain a warm and friendly demeanor at all times.

Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.

Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.

Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.

Serve guests with all beverage requirements in a friendly, courteous and professional manner.

Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards.

Follow all state liquor laws.

Know hotel services and facilities.

Abide by all hotel policies and safety rules.

Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.

Respond to guests’ problems, complaints and accidents.

Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.

Ensure that the bar and service areas are kept clean and tidy during service.

Ensure overall guest satisfaction.

Qualifications

Flexible and long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Perform other duties as requested by management.

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun.  We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing.   Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.  If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.   

Our Benefits (applies to Full Time Associates Only):

Competitive pay aligned with the local market

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Pay is $10.00 per hour, plus tips.  Reviewed annually for pay increases.

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About this Employer

Residence Inn by Marriott Jacksonville at Mayo Clinic

4905 San Pablo Road South
Jacksonville, FL 32224

(904) 992-2040

Extended Stay

www.marriott.com

Among Jacksonville, FL hotels, the brand new Residence Inn Jacksonville - Mayo Clinic Area is uniquely positioned and customer focused, providing a clean and comfortable environment featuring an array of amenities and special care services. Located just 3 minutes to Mayo Clinic, a complimentary shuttle is provided. When you want to explore Jacksonville, we're (3 mi) to Jacksonville Beach, (5 mi) to University of North Florida and only (17 mi) to all of the excitement in Downtown Jacksonville. All of our suites feature a fully equipped kitchen, living area, free WiFi, sofabed, 55" SMART HDTV with Netflix. When looking to relax, take a dip in our outdoor swimming pool or enjoy a beverage and a bite to eat at our lobby bar. Enjoy the benefit of a great workout in our state-of-the art fitness center. Book your next event with us featuring 4,128 sq ft of flexible meeting and outdoor space for up to 180 people. We look forward to serving you and to extending our warm hospitality.