As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
Ability to work weekends and/or holidays.
1 year customer service experience
Good verbal and written communication skills.
Ability to use MicroSoft Word and Excel.
Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation
Ability to work a full shift (8 hours) walking/standing with or without reasonable accommodation.
Additional Preferred Qualifications:
Bi-lingual in Spanish is a plus
Prior Security, Law Enforcement, or Military Experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Fun days by the pool. Relaxing at the spa. Award-winning Coyote Camp for kids. Hilton Phoenix at the Peak, a mountainside Phoenix retreat, offers activities for the whole family. Check out our Hole-in-the-Wall River Ranch, complete with four acres of pools, lazy river, waterslide, miniature golf, and four tennis courts. With all-suite accommodations, you'll find plenty of space to feel right at home.