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House Person-Lobby

Posted May 9, 2021

The Landing Resort & Spa
South Lake Tahoe, CA
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About This Job

Job Summary

Versión en español disponible a pedido.

The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

Responsibilities

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Clean/Buff floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed according to hotel standards.
  • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
  • Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
  • Practice safe work habits to ensure safety to guests fellow associates and self.
  • Handle items for 'Lost and Found' according to Aimbridge Hospitality standards.
  • At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
  • Complete daily assignment check list and submit to supervisor at the end of the day
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
  • Put all equipment away properly after usage according to Aimbridge Hospitality standards.
  • Have knowledge of and assist in all emergency procedures during the overnight shift.
  • Clean and dust floors daily according to Aimbridge Hospitality standards.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Clean guestrooms as needed.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.
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About this Employer

The Landing Resort & Spa

4104 Lakeshore Boulevard
South Lake Tahoe, CA 96150

(530) 541-5263

77 Room Resort

www.thelandingtahoe.com

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Lake Tahoe's Newest Boutique Hotel

The Landing Resort & Spa offers the finest Lake Tahoe accommodations and highest service levels. Discerning travelers will appreciate the luxury hotel’s thoughtful amenities, lively personality, restorative spa packages and contemporary European design. Commanding a prime waterfront location in South Lake Tahoe, all resort guestrooms feature stone fireplaces, and many afford spectacular lake views.  We invite you to experience Tahoe’s newest and most luxurious lodging and resort spa, and look forward to sharing our genuine Mountain Hospitality with you soon!

Your first impression | Our five-star Lake Tahoe style

Opening the door to any of the 88 guest rooms at our South Lake Tahoe 5-star hotel reveals an intriguing blend of contemporary and traditional. Carved woods compliment smooth granite. Woodsman plaids blend with sleek leathers. Chrome and crimson create eye-catching accents. Our prime waterfront location on South Lake Tahoe shores allows for breathtaking scenes from both inside our 5-star hotel and out.

Whether guests are gazing into the stone fireplace, feeling the warmth of the heated bathroom floor or listening to the breeze on the large private deck or balcony, they’re surrounded by the lavish accommodations and unmistakable ambiance of genuinely luxurious mountain hospitality.

Your five-star gathering | Our first-rate team

The Landing Resort & Spa's event planners are passionate about creating memorable occasions. From Lake Tahoe family reunions to corporate retreats, sales meetings to silver anniversaries, flawless execution is their only standard. As Lake Tahoe's most luxurious boutique hotel, The Landing Resort & Spa has the service, accommodations and space perfect for your meeting or event.