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Front Desk Agent Overnight

Posted May 6, 2021

Courtyard Scottsdale Salt River
Scottsdale, AZ
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard Scottsdale Salt River

5201 North Pima Road
Scottsdale, AZ 85250

1-480-745-8200

158 Room Hotel

careers.marriott.com

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Located along the Scottsdale/101 corridor, Courtyard Scottsdale Salt River provides greater flexibility and choices for our guests. At the center of this Scottsdale, AZ, hotel is The Bistro, your destination for a great breakfast or drinks and dinner in the evening. You'll also enjoy inviting, flexible spaces, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Our LEED Certified hotel in Scottsdale, Arizona, is located less than 2 miles from Salt River Fields, and in close proximity to over 200 Scottsdale area golf courses. Each guest room features a mini-refrigerator and microwave. Our well-equipped fitness center and outdoor pool will help you stay refreshed. Offering over 5,000 sq ft of meeting space, our Scottsdale, Arizona, hotel is the perfect location for your next meeting or event. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before!