JOB PURPOSE: The purpose of this position is to provide advanced maintenance, service, and repair for all gaming equipment utilized by the table games department.
Knowledge of: service, maintenance, and repair of gaming equipment; gaming devices; general electrical; computer hardware and software; casino and department policies and procedures.
Skills in: use and operation of a personal computer and related software programs; customer service; communication; recordkeeping; and use and operation of various hand and power tools.
Ability to: service, maintain, repair, troubleshoot, and diagnose equipment issues; communicate effectively verbally and in writing; follow and understand manufacturer’s instructions and established procedures; keep accurate and detailed records of work performed, and equipment installed or destroyed; and follow written and verbal instructions.
High School Diploma or GED equivalent is required. Technical training or degree preferred. Two years of technical experience with electronics, computer hardware and software experience required. Gaming and leadership experience required. Additional education or experience may substitute for the minimum requirements of the position.
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Washington.
The Emerald Queen Hotel & Casinos are located between Seattle and Olympia, Washington. The main casino is located in Tacoma and the hotel casino is in Fife.
Emerald Queen Casino in Tacoma features Las Vegas styles gaming including 56 table games and over 1750 slot machines. Guests can enjoy nationally acclaimed entertainers and comedians and live professional boxing events. Local entertainment is offered nightly in our nightclub with music selections from country, rock, oldies, to jazz and top 40 with local DJ's.
The Emerald Queen Hotel & Casino in Fife features 104 hotel rooms, and 1,750 of the newest games in town.
The food and beverage venues at Emerald Queen Casino I-5 (Tacoma) include the International Restaurant, International Surf & Turf Buffet, Asian Garden Café and Palace Deli. Emerald Queen Hotel & Casino (Fife) offers the Tatoosh Grill, Pacific Rim Buffet and Paradise Deli.
Whether you’re looking for an escape from the “every day” or a fun-filled adventure, the Emerald Queen Hotel & Casino in Fife is your perfect destination! Indulge yourself with exceptional hospitality, divine dining and countless entertainment options.
Our exceptional guest rooms are adorned with an inviting balance of classic and contemporary furnishings and high speed internet connections, 27” televisions with cable and movie channels. Ask about our spacious suites complete with luxuriously comfortable beds, sleeper sofas and separate gathering areas.
The menu at the International Restaurant features selections ranging from Gourmet Chinese, American and Continental cuisine. Dishes such as Pacific Northwest Wild Salmon and Porterhouse Steak and Lobster Tail are prepared to perfection. We also offer Chef’s delicious daily specials.
The International Restaurant is located upstairs in the center of EQC I-5. For your convenience, an elevator is available by the soda fountain in the back right corner