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Housekeeping Supervisor

Posted April 21, 2021

Hotel Vinache
New Orleans, LA
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About This Job

JOB OVERVIEW:

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTIONS:

  1. Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
  2. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  3. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  4. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  5. Respond to guest requests, concerns and problems to ensure guest satisfaction.
  6. Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
  7. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
  8. Comply with attendance rules and be available to work on a regular basis.
  9. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Previous Hotel Housekeeping Supervisor experience required.  Must be available to work a flexible schedule to include, nights, weekends and holiday.

Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.      Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.  Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Hotel Vinache

1300 Canal Street
New Orleans, LA 70112

157 Room Hotel

hotelvinache.com

Introducing Hotel Vinache

If there is one thing we know at Hotel Vinache is that every stay in New Orleans is a memorable one. New Orleans is a city with deep roots and stories to tell, whose music and food captivates everyone who visits our well-worn streets. Take a stroll down Canal Street and you will discover Hotel Vinache at the center of it all. Steps away from The French Quarter, Bourbon Street, theater and business districts our newly-renovated hotel in New Orleans is ideally situated near all the top attractions. Explore the rich history of the area and visit popular destinations including the French Quarter, the Art District, and the Garden District. After a busy day of sightseeing, return to the comfort of our spacious and modern guestrooms and suites.