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Front Desk - Guest Experience

Posted May 13, 2021

SpringHill Suites Dallas Addison/Quorum Drive
Dallas/Addison, TX

About This Job

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About this Employer

SpringHill Suites Dallas Addison/Quorum Drive

15255 Quorum Dr.
Dallas/Addison, TX 75001


159 Room Hotel

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Welcome to the SpringHill Suites Addison at Quorum drive, an excellent choice for extended stay hotels in Addison TX. Our hotel is not only located less than a mile from restaurant row with over 150 restaurants and clubs, it is also across the street from Addison Circle Park, which is host to events like Taste of Addison and Oktoberfest. While staying in our renovated Addison suites, enjoy well-lit work desks, free high-speed Internet and luxurious Marriott bedding. Each suite comes equipped with a mini fridge, microwave and sink to make your stay more comfortable. Visit downtown Dallas, Wipro, UT Dallas and Brookhaven College from our North Dallas, Texas hotel. Stay fit while traveling at our Addison hotel fitness center and outdoor swimming pool, or relax in our whirlpool. Whether you’re traveling for business or for fun, the SpringHill Suites Dallas Addison/Quorum Drive hotel provides modern amenities, comfortable accommodations and hallmark Marriott customer service.