Public Area Attendant

What you will be doing

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receive assignments, priority requests, keys and supplies from Housekeeping management. Retrieve and stock caddie/cart to ensure all supplies are available to properly clean.
• Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning.
• Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps.
• Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner.
• Respond to and resolve housekeeping requests and complaints by guests.
• Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.

Requirements

Education and Experience: 

• High school education or related experience. 
• Familiarity with hospitality industry practices preferred.

Skills and Abilities:

• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, procedures and brand standards. Mop and properly use cleaning equipment and supplies.
• Ability to timely complete assigned tasks, identify and investigate issues and resolve basic matters.
• Ability to operate a lamp, coffee maker, phone, TV and other public space equipment. Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. 
• Ability to satisfy the legal requirements for employment within the jurisdiction.

Benefits

• Paid vacation
• Personal/Sick Days
• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Vision Insurance
• Free Parking
• Matching 401-K
• Company Hotel Travel Discounts