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Floor Houseperson Part-Time

Posted March 23, 2021

AC Hotel Seattle Bellevue/Downtown
Bellevue, WA
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About This Job

POSITION FOCUS

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

SERVICE CULTURE FOCUS

To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES

  • Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles,
  • Remove trash and/or linens and note any areas that need immediate cleaning.
  • Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
  • Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
  • Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
  • Stock linen and supply closets to ensure par inventories.
  • Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
  • Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.OTHER RESPONSIBILITIES
  • Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.
  • Perform any other additional duties as assigned by leadership.
  • Scheduled days and times may vary based on need.JOB QUALIFICATIONSCompetenciesStrategic Skills Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.Energy & DriveWelcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.Knowledge/Skillshousekeepers/main linen room attendant, supervisor. Excellent vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools.Abilitieslinen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
  • Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. No driving required.
  • Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty
  • Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Heavy communication with
  • Personal & Interpersonal Skills
  • Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
  • Courage
  • Operating Skills
  • Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

AC Hotel Seattle Bellevue/Downtown

208 106th Place NE
Bellevue, WA 98004

(425) 625-2450

234 Room Hotel

www.marriott.com

Our Hotel

A hotel with Spanish roots, European soul & a global mindset, our all-new boutique hotel in Bellevue, WA celebrates classic, modern design with sophisticated guest rooms, stylish décor & in-room work stations. Here, you’ll have everything you need, including hearty European breakfasts, stocked with fresh-baked pastries, yogurts & fruit, as well as free WiFi, luxury bedding, premium bathroom amenities & more to make our well-traveled guests feel at home. Our hotel near Seattle, WA is conveniently located near some of the city’s most popular attractions, including Pike Place Market and Wine Country. Conduct business in distinguished meeting spaces fitted with advanced AV equipment. In the evenings, come home to the AC Lounge for craft beers, wines & tapas, or explore dozens of award-winning restaurants nearby.