Posted April 22, 2021The DoubleTree by Hilton Tampa Rocky Point Waterfront
Be Part Of Our Great Team!
Responsible for overall operation of guest services, which includes guest room rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act as property Manager on Duty when assigned.
Essential Job Responsibilities/Functions:
Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
Ensures teamwork and enhances cooperation between all departments.
Cooperates with Managers and all Front Office staff to ensure proper guest room inventory controls.
Manages and maintains a relationship with the Property Management.
Works with maintenance to ensure proper key controls.
Maintain departmental staffing levels in relation to occupancy levels.
Provide comprehensive training to Front Office staff.
Cover call-out shifts and have flexible scheduling including evening and weekends.
Previous hotel front office experience, OnQ experience a Plus
Excellent verbal, comprehension, listening and problem solving skills
Interpersonal and time management skills
Applied advance knowledge of Excel and Word. Must be computer literate.
Possess outstanding organizational skills
Must be detailed orientated
Flexible schedule including evening and weekends required
Report and accounting skills
Guest relation skills
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 25 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Insurance Benefits: Most benefits available the first of the month within 60 days of employment.
● Life Insurance/AD&D
● Short/Long- term Disability
● Supplemental Insurances
3050 N. Rocky Point Dr. West
Tampa, FL 33607
203 Room Hotel
The DoubleTree by Hilton Tampa Rocky Point Waterfront is ideally located in Rocky Point with views of the bay. Close to beaches, shopping, dining and entertainment, now renovated with 291 rooms this Tampa Bay hotel offers a waterfront location near the Tampa Westshore area. Appreciate complimentary WiFi throughout the hotel. Use the complimentary shuttle to get to the Tampa International Airport. Visit nearby sports venues such as the Amalie Arena, Tropicana Field and Raymond James Stadium.