Posted April 24, 2021El Cordova Hotel
Possesses knowledge of all hotel services.
Greets guests courteously and registers guests into the hotel.
Possesses knowledge of reservation and billing systems.
Maintains and controls room inventory and availability.
Possesses knowledge of the hotel's credit policies.
Possesses knowledge of hotel products, rates, and special programs.
Distributes guests' mail and packages.
Responds to guest request calls.
Walks property throughout shift to ensure areas are clean and presentable.
Possesses knowledge of, and uses, emergency procedures.
Maintains safety deposit boxes.
Conducts inventory of and restocks supplies.
Completes "bucket checks" each shift.
Completes checkout procedures for guests.
Balances all departments’ accounts, and completes all required back-up documents.
Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.
Runs a detailed shift audit by employee, and balances daily work to computers.
Maintains neatness of front desk work area.
Performs all other related duties as assigned.
REQUIRED TRAINING/ EDUCATION/EXPERIENCE:
High School Diploma or equivalent. 6 months experience as Front Desk Agent or equivalent. A neat, clean person with a strong desire to serve people.
Rich in history, natural beauty and possessing a charming hacienda atmosphere, the El Cordova Hotel was originally built as a retirement mansion house for wealthy industrialist Elisha Babcock in 1902. In 1930 it was converted to a Spanish Village hotel and has been updated and expanded several times since then to provide additional rooms and amenities.
The El Cordova offers an informal Spanish garden and courtyard environment, with spacious rooms, suites and an attentive staff to ensure a memorable stay. The rooms are all unique and most offer kitchen facilities. The Hotel sits in the heart of the Village of Coronado, one block or less from the best beaches on the Island. Shopping, restaurants, theatre and recreational activities are within walking distance and the Hotel has four restaurants and twelve boutique shops on site.
The picturesque Coronado Village is bordered by the Pacirfic Ocean to the South and West, San Diego bay to the North and Glorietta Bay to the East. The majestic Coronado Bridge connects the Village to downtown San Diego while the peninsula known as the Silver Strand provides access to a stretch of more beautiful beaches and the gateway to Mexico by land. its proximity to San Diego and its many attractions makes Coronado a perfect destination while visiting the San Diego Area.