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Assistant General Manager

Posted April 22, 2021

Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port
Dania Beach, FL
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About This Job

Responsible for: the day-to-day operations of the Front Office, Housekeeping and Maintenance to include and not limited to: personnel, budget performance and financial controls.

Pre Requisites

The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.
  • Two Years experience supervising (at least) eight associates.

Summary Of Essential Job Functions

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.For this position specifically:
  • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
  • Must be able to stand for eight hours, bend, stretch, reach.
  • Must be able to see and hear
  • Must be able to speak and read English, the ability to communicate in another language may be helpful.
  • Must display professionalism, honest and trustworthiness at all times.

Required Knowledge, Skills And Abilities

Knowledge in:
  • Supervisory skills: interviewing, hiring, training, coaching, documenting, motivating.
  • Property Management Systems
  • Accounting practices as delegated
  • All functions, procedures and policies of departments supervised.
  • Area shopping, dining, entertainment and travel directions to assist guest inquiries.
  • Daily hotel operations check daily events, bulletin boards and be up to date on changes, new procedures and events.
  • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

Skills:

  • Train and develop associates through meetings, logs, etc.
  • Monitor and document associates for both positive and negative feedback.
  • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
  • Analyze work for accuracy of self and others.

Abilities:

  • Multi task, remain associate and guest service centric.
  • Effectively communicate with guests, department heads, associates and home office support staff.
  • Solve guest issues with professionalism maintain hospitable attitude.
  • Market and promote to increase exposure and sales.

Specific Responsibilities

  1. Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.
  2. Promote positive morale and friendly attitudes.
  3. Complete admistrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
  4. Work within budgeted guidelines for maximum revenues and within labor models.
  5. Maintain safety and security practices, have thorough knowledge of emergency procedures.
  6. Ensure guests are provided with the highest quality product and service.
  7. Communicate and document using internal means: logs, bibles, Innovations, email, etc.
  8. Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
  9. Maintain certification from a brand approved responsible vendor training program.
  10. Other duties as assigned, that the associate is capable of performing.

Working Conditions/Special Requirements

Standing, walking for long periods of time while maintaining an aggressively friendly professional image. Be flexible in regard to work schedule. Be available as necessary 24/7, weekends and holidays.

Positions For Possible Advancement

Before the next promotion, this person should develop and train her/his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as a GM or Bench Manager.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.I have read the job description, including the physical requirements of the position, and by signing below attest that I can perform this job in its entirety without accommodation.
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About this Employer

Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port

4801 Anglers Avenue
Dania Beach, FL 33312

(954) 989-3636

156 Room Extended Stay

www.marriott.com

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Our Hotel

Fort Lauderdale has gracefully evolved into an upscale Caribbean city as well as a chic retreat dedicated to cultural pursuits, excellent shopping and, of course, all things cruise. Here, just minutes to downtown, Dania Beach is your perfect port-of-call: award-winning “Blue Wave Beaches", the world-famous Casino of Dania Beach, miles of antiquing, and minutes to Fort Lauderdale Beach & Port Everglades. In the heart of it all, The Residence Inn Fort Lauderdale Airport & Cruise Port welcomes you to sun-splashed suites with separate living & sleeping areas, full kitchens, flat-panel TVs, and free WiFi. Outside your Fort Lauderdale hotel suite, enjoy our free breakfast buffet, fitness center, free socials and outdoor saltwater pool with a kids’ splash zone. For easy travel and endless adventures, enjoy our free shuttle service. Whether you're here for business or pleasure, it’s all aboard for fun and sun at our hotel near Hard Rock Stadium.