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Maintenance/ Engineer

Posted March 30, 2021

Hilton Garden Inn Washington DC Downtown
Washington, DC
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Join our growing company at the HILTON GARDEN INN WASHINGTON DC DOWNTOWN!

About This Job

ESSENTIAL FUNCTIONS

MAINTENANCE SKILLS

Maintain work order system, as well as completing work orders on a timely basis.

Work with Chief Engineer and Management team to identify and accomplish all technical and skilled related projects, including but not limited to:

  • Guest room repair issues (caulking, tile repair, painting, appliances, etc)
  • Assist in the monitoring of Hotel key control system.
  • Carpet repair; floor tile repair.
  • Basic plumbing repairs.
  • Basic electrical repairs.
  • Painting, minor roof repairs, and other exterior projects.
  • Pool and exercise room / equipment repairs.
  • Complete guest room checklist as scheduled.
  • Report completed guest room care maintenance to Chief Engineer.
  • Maintain a current inventory of parts and materials.
  • Participate in the keeping of a maintenance work order log.
  • Check exterior grounds, fences, lighting for upkeep requirements as needed.
  • Preventive maintenance of HVAC equipment, clean coils and filters as needed.
  • Responsible for pool maintenance procedures; read and supply chemicals to system.
  • Check smoke alarms on a regular schedule.
  • Assist Chief Engineer in identifying persistent, consistent, or major maintenance problems.
  • Communicate to the requesting party the completion of maintenance requests.
  • Carry our any reasonable request courteously and politely.
  • When required, report to Hotel in bad weather conditions for maintenance of Hotel’s exterior (snow shoveling, ice melting, etc.)
TECHNICAL SKILLS
  • Able to work independently with minimum supervision.
  • Able to communicate effectively both written and verbal.
  • Able to communicate effectively with other associates, as well as guests.
  • Able and willing to respond to emergency situations on short notice.
  • Individuals must be service and detail oriented.
  • Must comply with all department, hotel, and corporate standard operating procedures.
  • Responsible for knowing Hotel emergency procedures.
GUEST RELATIONS
  • Be readily available/ approachable for all guests.
  • Answer guest questions regarding Hotel and local area facilities and services.
  • Take proactive approaches when dealing with guest concerns.  Follow property specific second effort and recovery plan.
  • Ensure staffing levels allow team members to exceed guest needs.
  • Extend professionalism and courtesy to guests at all times.
OTHER  REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM: 

  • The hotel operates 7 days a week, 24 hours a day.  Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
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About this Employer

Hilton Garden Inn Washington DC Downtown

815 14th Street N.W.
Washington, DC 20005

(202) 783-7800

At A Glance

Welcome to the Hilton Garden Inn Washington DC Downtown hotel, centrally located in the US capital. Our hotel is within walking distance to the White House, the US Capitol, Smithsonian museums and the Washington DC Convention Center. We're also located near the newly opened African American History Museum, as well as the Ronald Reagan Building, Embassy Row and numerous other attractions, government offices and businesses. Our DC hotel is located across the street from the McPherson Square Metro station and is only four miles from Ronald Reagan National Airport.

After a busy day working or sightseeing, retreat to a spacious guest room or suite. All rooms and suites have been recently renovated with modern décor, and boast amenities including complimentary WiFi, an ergonomic desk chair, Garden Sleep System™ bed, refrigerator and microwave. Suites feature a separate seating area with a sofa bed.

  • Downtown Washington DC hotel only blocks from the White House, US Capitol and Convention Center
  • 300 guest rooms and suites; accessible rooms available
  • Grist Mill restaurant and Grist Mill bar and lounge
  • Flexible meeting and event space accommodates up to 155 guests