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Guest Experience Expert/Front Desk

Posted May 13, 2021

SpringHill Suites Fort Worth University
Fort Worth, TX

About This Job


Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About this Employer

SpringHill Suites Fort Worth University

3250 Lovell Avenue
Fort Worth, TX 76107


145 Room Hotel

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Come enjoy a Texas-sized suite at the newly renovated SpringHill Suites Fort Worth University extended stay hotel. Located minutes from the Fort Worth Botanic Gardens, TCU and the Will Rogers Coliseum, our hotel is the perfect choice when traveling to the area. This renovated Fort Worth extended stay hotel offers comfortable studio suites that are up to 25% larger than a comparably priced hotel room. Enjoy separate sleeping and living areas and a fully equipped kitchen featuring a microwave & refrigerator in each of our Fort Worth suites. Relax at our swimming pool and hot tub or stay fit in our hotel fitness center. Fort Worth extended stay hotel amenities include complimentary WiFi access throughout the hotel and free breakfast buffet daily. Our hotel near the Fort Worth Convention Center offers 3 meeting rooms that are ideal for any business meeting or event. The SpringHill Suites in Fort Worth University hotel offers you the perfect location to take in all the sights and sound the area has to offer.