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Front Desk - Guest Experience

Posted May 13, 2021

New Orleans Marriott
New Orleans, LA
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

New Orleans Marriott

555 Canal Street
New Orleans, LA 70130

1-504-581-1000

1,329 Room Hotel

www.marriott.com

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Experience a majestic hotel in New Orleans ideally situated in the French Quarter and just steps away from Bourbon Street, the Convention Center and other iconic attractions. The New Orleans Marriott Hotel offers guests a hospitable atmosphere, ideal for business and leisure travelers alike. Unwind in one of 1,329 spacious New Orleans hotel rooms or suites, or stay on the tastefully decorated Concierge level, combining modern decor with pleasing amenities. Explore a variety of conveniences at this hotel in New Orleans, LA, including a fully equipped fitness center and the award-winning 5 Fifty 5 restaurant, serving savory regional cuisine in an exceptional dining environment. From large corporate gatherings to intimate events, this dynamic New Orleans, Louisiana hotel boasts over 80,000 square feet of innovative meeting space to accommodate you. Book your next trip to the Big Easy at Marriott, a superior hotel in New Orleans, Louisiana that combines contemporary amenities with classic Southern hospitality.