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Concierge Navigator

Posted April 23, 2021

Vinoy® Renaissance St. Petersburg Resort & Golf Club
St. Petersburg, FL
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About This Job

JOB SUMMARY

Renaissance Navigators use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to guests and ambassadors alike. The successful Navigator is an innovator, always challenging the status quo; they are relentless explorers, constantly seeking out the latest and greatest in local happenings; and of course they are relationship builders, continually nurturing and expanding their networks.

Renaissance guests are not looking for the typical tourist attractions, they are looking to experience the town as a local. So we are looking for an individual that is extremely passionate about the locale – someone who takes pride in their expertise, their community relationships, and their up-to-date knowledge of trends in food, wine, art, culture, and events. The Navigator will use knowledge and expertise to build, maintain, and update a catalog of local offerings – from restaurants and bars, to shops and museum exhibits, and everything in between. He or she will not only be responsible for delivering this information to guests, but also for educating other ambassadors so they can deliver this information to our discoverer guests as well.

No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and documentation, and protecting company assets. The essence of the Navigator role is about getting out from behind the Navigator desk (you’ll be sitting, standing, and walking around for most of your day) and taking a hands-on approach to your work (move, lift, carry, push, pull and place objects, 10 pounds or less, by yourself). Doing all of these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Navigator role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Vinoy® Renaissance St. Petersburg Resort & Golf Club

501 5th Avenue NE
St. Petersburg, FL 33701

(727) 894-1000

361 Room Resort

www.marriott.com

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Our Hotel

Leave your worries behind and lie in the lap of luxury at The Vinoy® Renaissance St. Petersburg Resort & Golf Club. Satisfy your appetite for culture at popular St. Petersburg attractions, from the Salvador Dalí Museum to the Morean Arts Center. Then enjoy an exciting game at Tropicana Field or relax on one of Florida's countless scenic beaches. After your day of excitement, retreat to our resort and spread out in stylish guest rooms featuring expansive marble bathrooms, plush bedding and LCD TVs. Enjoy on-site dining from our five outstanding restaurants offering a plethora of different breakfast, lunch and dinner options. Tee off on our picturesque 18-hole private golf course, then unwind at our full-service day spa. Escape the boring boardroom in our 42,000 square feet of spectacular event space available for corporate gatherings, weddings, receptions and banquets. Enjoy relaxation redefined at The Vinoy® Renaissance St. Petersburg Resort & Golf Club.