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Director of Human Resources

Posted March 25, 2021

Hilton Hartford
Hartford, CT
Be A Part of Our Passionate & Committed Team!

About This Job

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The Director of Human Resources directs and ensures the efficient administration and management of all human resources functions, including recruiting, training, wage/benefit administration, compliance with statuary requirements and the execution of the associate's relation activities. This individual provides each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. This position reports to the General Manager as a member of the Executive Committee.

Essential Responsibilities:

  • Staffing: Provide qualified candidates to meet operating needs by identifying staffing needs; manage the employment and selection process (including proactive recruitment effort within the established budget.)

  • Compensation and Benefits: Manage compensation and benefit plans to ensure compliance with local law and company guidelines.

  • Performance Management: Manage a performance appraisal system. Coach and counsel supervisors in effective implementation. Provide constructive feedback to staff and resolve existing performance problems for all staff.

  • Training and Development: Coordinate in house training program with Corporate Human Resources function.

  • Employee Communications: Manage internal employee communication program to provide accurate, timely, and relevant information to all staff, creating a sense of teamwork and fostering associate ownership of mission, objectives, and core values.

  • Employee Relations: Maintain a positive relationship with all staff. Ensure consistent application of standards of conduct. Resolve associate concerns/grievances (including EEOC/NLRB/complaints.)Counsel associates on job-related issues, and monitor legal compliance.

  • Organization and Job Design: Act as a consultant to managers to support the design of effective and efficient work units and jobs based on functional and organizational analysis.


  • 5-7 years of Human Resources experience, with a minimum of two years at a management level. 
  • Bachelor’s Degree in Human Resources and/or Professional in Human Resources (PHR) certification desirable. 
  • Knowledgeable in employment law and other government compliance regulations. 
  • Hotel experience strongly preferred.
  • Ability to objectively coach team members and management through complex, difficult, and emotional issues. 
  • Ability to research and analyze various different type of data information. 
  • Requires initiative to anticipate client needs and make recommendation to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, procedures, regulation or law. 
  • Must be able to pass a background check and drug screening.


We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information, please visit our website at   EOE/M/F/D/V


About this Employer

Hilton Hartford

315 Trumbull Street
Hartford, CT 06103-1186

(860) 728-5151

388 Room Hotel

At A Glance

Situated in the heart of the business and dining district of Hartford CT, the Hilton Hartford hotel is within walking distance of over 30 restaurants, bars and entertainment venues. Take the skywalk from the hotel to the Hartford XL Center; home to UCONN basketball, Hartford Wolf Pack Hockey, and the Hartford Yard Goats minor league baseball team.

  • Adjacent to the XL Center and conveniently connected by covered skywalk
  • 15,000 sq. ft. of flexible meeting space for impressive conferences and events
  • Five floors of executive rooms with private Executive Club Lounge
  • Modern fitness center and indoor swimming pool