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Inspector - Guest Rooms

Posted May 13, 2021

The Westin Denver Downtown
Denver, CO
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About This Job

JOB SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

The hourly rate for this position is $16.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Westin Denver Downtown

1672 Lawrence Street
Denver, CO 80202

(303) 572-9100

430 Room Hotel

careers.marriott.com

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Our Hotel

The Westin Denver Downtown is only a short stroll away from the Colorado Convention Center, Coors Field, Pepsi Center, microbreweries, fine dining and upscale shopping. Awarded Colorado's first “Green Hotel” designation, our Four Diamond hotel boasts sumptuous guest rooms with signature Westin Heavenly® Beds, spacious suites with private patios and views of the mountains. Enjoy lounging in your spacious room with LCD TVs, or stay connected with ergonomic workstations. Satisfy late-night cravings with delicious 24-hour room service or dine in one of our appetizing restaurants including our New York steakhouse, The Palm. If planning a business or social event, take advantage of our stylish venues with 33,186 square feet of flexible space. Or, simply enjoy our hotel amenities including a WestinWORKOUT® Fitness Studio and a heated rooftop pool.