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Server (Guest Service Expert)

Posted May 6, 2021

Irvine Marriott
Irvine, CA
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About This Job

JOB SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Irvine Marriott

18000 Von Karman Avenue
Irvine, CA 92612

(949) 553-0100

485 Room Hotel

careers.marriott.com

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Our Hotel

From the moment you board the complimentary shuttle from John Wayne Airport, you will feel yourself relax. Redesigned hotel rooms feature modern furnishings, plush bedding, large flat-screen TVs, ample desks, Wi-Fi and floor-to-ceiling windows with views of the city. M Club-level rooms grant access to Club's amenities, including free hot buffet breakfasts, desserts and more. Upgrade to a suite to enjoy generous living rooms and balconies. Savor the flavors of California in our inviting restaurants and bars. Take a dip in the sparkling outdoor pool or work out in the 24-hour gym. Known for its meeting and event facilities, our hotel's 35,400 square feet of cutting-edge indoor and charming outdoor space can easily adapt to your needs. Our unbeatable location places hotel guests near numerous corporations, California beaches, FivePoint Amphitheatre, Mariners Church and UC Irvine.