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Room Attendant

Posted March 26, 2021

Tru by Hilton Spokane Valley
Spokane Valley, WA
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We've Opened the Doors to Something Different! Say hello to a brand-new hotel experience from Hilton that's vibrant, affordable and young-at-heart. It's energetic, yet relaxing and comfortable. It's familiar, and it's also unexpected. It's completely unprecedented, it's uniquely Tru.

About This Job

We've opened a brand NEW hotel and need great people like you to join our team!  As a Room Attendant, you will work closely with our Executive Housekeeper to ensure a positive overall guest experience. 

Job Responsibilities:

Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc.

Place and restock useable items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards.

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

Protect the privacy and security of guests and coworkers.

Address guests’ service needs in a professional, positive, and timely manner.

Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting.

Assist other associates to ensure proper coverage and prompt guest service.

Comply with quality assurance expectations and standards.

Report missing hotel property and damages to room to manager.

Benefits Offered to Full Time Associates:

Health, Dental & Vision

Flex Spending Accounts

Basic Life Insurance with Health

Voluntary Life Insurance

Short Term & Long-Term Disability

401 k Retirement Plan

Paid Vacation & Personal Days

Holiday Pay

Travel Discounts

And Much More…

Job Requirements:

6 + months of prior cleaning experience preferred

Customer service experience is required, preferably in a hotel or related field

Must be physically fit and have the ability to bend, stoop and lift

Must be reliable; willing to work weekends and holidays

Must be able to effectively communicate and interact with guest

Ability to learn quickly and work in fast paced position with constant guest interaction

Must be able to multi-task

Must be 18 years or older

compensation: 14.00

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About this Employer

Tru by Hilton Spokane Valley

13509 E Mansfield Avenue
Spokane Valley, WA 99216

92 Room Hotel

Opening Fall 2020!