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Front Desk

Posted March 28, 2021

Red Roof Inn Salem
Salem, NH
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SICK OF THAT 9-5? Come join a team where everyday is different!

About This Job

The ideal candidate for this position

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.

What does a day as a Front Desk Representative look like?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests
  • Follows all safety and security protocols in keeping the front desk and lobby clean and safe

Qualifications 

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)
  • A love for pets is a plus, as Red Roof is a pet friendly hotel! 

compensation: 14

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About this Employer

Red Roof Inn Salem

15 Red Roof Lane
Salem, NH 03079

(603) 898-6422

108 Room Hotel

www.redroof.com

Welcome to 100% Smoke-Free Red Roof Inn Salem, New Hampshire. The Red Roof Inn Salem has Newly Renovated rooms and is easily accessed from Exit 2 off I-93. Our inn is within minutes and miles of some of the finest shopping, dining and entertainment in Salem. We offer great amenities at a great price for your travels to great destinations such as Rockingham Mall or Canobie Lake Park. The Red Roof Salem is a pet friendly hotel and one well behaved pet per room is welcomed at no additional charge. Our friendly and knowledgeable staff will make sure to take care of any questions, directions or information you may need while you sit back, relax, and enjoy your stay.

When you check in Red Roof Inn Salem, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke-Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat screen TV. We offer free WiFi and selected rooms offer a microwave/microfridge (a nominal fee may apply; please inquire). Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games.