Graduate Hotels®, is seeking a Culture Championto join Graduate Tempeand its wonderful team of hospitality enthusiasts.
Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
Coordinates recruiting efforts for property by building awareness of the talent within the community and university, posting positions, and screening applicants for brand and position fit
Process applications, hires, and pre-employment screening in HRIS and ATS systems
Facilitates new hire orientation, onboarding, and training programs
Maintains basic employment information in HR information system, including scanning of employment documents into electronic personnel files within the HRIS
Answers HR line and routes calls accordingly; handles basic inquiries and forwards on any employee relations and delicate human resources concerns to regional people and culture leadership
Is in the know of culture concerns and brings them to the attention of the appropriate party and/or regional people and culture leader
Coordinates recognition programs including reminders, award ordering, and celebratory announcements
Administers company recognition and engagement programs to include Extra Credit, Referral Program, Quarterly Service Awards Program, and/or any other company implemented program
Assists with ensuring compliance posters are in employee areas, timeclock is accessible, and breakroom/employee areas exude Graduate brand and culture
Assists and is the liaison to company benefit and perk programs
Consistently tracks brand and compliance training through the LMS and other company established training programs, communicates training gaps and accomplishments
Assists and supports associates in navigating and locating appropriate employment resource and/or contact
Provides assistance to all people and culture projects as needed by GM and/or Regional people and culture leadership
EDUCATION AND EXPERIENCE
Degree in hospitality, human resources or business administration preferred
Minimum of 1-year hospitality experience
Experience in community and employee relations
High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, understanding, and comfort training others, facilitating programs/presentations, and public speaking internally and externally
Strong customer service and interpersonal communication skills
"Hands-on" approach to projects and initiatives
Ability to maintain strict confidentiality and has proven trust by others at all levels of the organization
Positive presence and command skills
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate hotels is an Equal Opportunity Employer.
Our hotel rooms are ready for a night like you’ve never had before, where little moments of surprise and discovery will meet you down every corridor and around each corner, including Malin + Goetz amenities and complimentary wi-fi. Be prepared to be inspired.
We are serendipitously situated across the way from Sun Devil central, the famed Arizona State University, and just a short walk to Mill Avenue shops and Gammage Theater in Tempe. Check in to our Mex’d-up Southwest quarters (game day or show time!).
From breakouts to breakfast or gathered guests for your southwest nuptials, we are happy to host groups from two to 200. With our creative take on catering, we offer custom menus for every occasion and supply the latest tech touches to keep your specs on point and events memorable.