Verify on-property event planning and execution, provide on-property sales support for MSB property General Managers, and complete administrative duties. Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly. Act as the primary point of contact for the Group Sales Office and Area Sales teams. Collect, develop, and submit content to update property websites on Marriott.com. Administrative duties to be delegated at the discretion of property General Managers.
Follow all company policies and procedures, verify uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Courtyard Cleveland Airport North Hotel recently completed their state-of-the-art lobby renovation and offers a convenient location in North Olmstead, Ohio, perfect for those traveling on business or those escaping it. This Cleveland Airport hotel features the exciting new Bistro - Eat. Drink. Connect. - offering fresh, healthy options for breakfast or dinner and specialty beverages made with Starbucks® coffee. The Market is open 24/7 for grab-n-go meals, snacks and drinks. Media pods in the lobby will help you stay connected and our GoBoard® offers easy access to news, weather and airport conditions. We offer free 24-hour shuttle service to and from Hopkins International Airport. You'll also be minutes from dining at many popular restaurants and shopping at one of the area's largest malls, Great Northern Mall. We also offer free Wi-Fi in all public areas and flexible lobby spaces. Each North Olmstead hotel room offers luxurious custom bedding, free high-speed internet and an ergonomic workstation.