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Front Desk - Guest Service Representative

Posted May 19, 2021

Courtyard by Marriott New Haven Wallingford
Wallingford, CT
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard by Marriott New Haven Wallingford

600 Northrop Road
Wallingford, CT 06492

(203) 284-9400

149 Room Hotel

careers.marriott.com

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One of the best Wallingford, CT hotels

Make room for a little fun at the Courtyard New Haven Wallingford, conveniently located near New Haven, CT and offering complimentary shuttle service to local businesses. Our Wallingford hotel offers a spacious, comfortable lobby, well-appointed business center with printing services, and free high-speed Internet access in all guest areas. Unique among Wallingford, CT hotels, our interactive GoBoard® enables guests to check out the latest news, weather, local entertainment and airport conditions. The Bistro - Eat. Drink. Connect® serves fresh meals for breakfast and dinner in a café environment and also offers evening bar service including wine, beer and cocktails. Standing out among Wallingford hotels, each of our comfortable guest rooms features luxury Marriott bedding, 42-inch TV, mini-fridge, microwave, Paul Mitchell® amenities, large work desks with ergonomic chairs and more. Enjoy all the comforts of home and the quality of a Marriott when staying at the Courtyard New Haven Wallingford hotel.