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Loss Prevention Officer

Posted May 6, 2021

Marriott St. Louis Grand
St. Louis, MO
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About This Job

JOB SUMMARY

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.   

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Marriott St. Louis Grand

800 Washington Avenue
St. Louis, MO 63101

(314) 621-9600

917 Room Hotel

www.marriott.com

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Our Hotel

A redesign earned us recognition from Marriott International in 2016 and made our hotel a destination for discerning travelers. Located downtown, the Marriott St. Louis Grand retains the charm of its historical building while offering a stylish stay. The touch of transformation is introduced in the Greatroom, a place to connect with free Wi-Fi or over hand-crafted cocktails. It’s also home to Zenia Bar & Grille, offering microbrews alongside chef-crafted cuisine. When you’re on the go, 8th Street Pantry is the place for snacks and beverages. Reimagined guest rooms offer simplicity with platform beds, multi-use surfaces, expandable closets, locally inspired art and spa-like bathrooms. A light-filled fitness center features the latest equipment. Across from the convention center, our St. Louis hotel offers over 55,000 square feet of meeting and event space, including one of the city’s largest ballrooms with room for 2,500 guests. We’re also near attractions including the Gateway Arch and Busch Stadium.