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Loss Prevention Officer

Posted May 6, 2021

W Lakeshore Chicago
Chicago, IL
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About This Job

JOB SUMMARY Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.   

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

W Lakeshore Chicago

644 N. Lakeshore Drive
Chicago, IL 60611

Telephone (312) 943-9200
Reservations (312) 943-9200

520 Room Hotel

www.starwoodhotels.com

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A New Beginning

BE W. WE'RE INTERESTED IN YOU! W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury… WHO WE ARE... What's hip, fresh, and cool, always balanced with what is comfortable and cozy? W is about celebrated comforts such as the signature W bed, state-of-the-art entertainment, fully wired technology and yummy Munchie Box. Work off that stress at Sweat Fitness center. Then kick back and relax in our Living Room while sipping on some cocktails from the bar or enjoy a mouth-watering treat in our restaurant. Our Whatever/Whenever® service takes care of everything else. A career with W is your passport out of the mundane and into the WOW. We are currently seeking qualified talent to provide our signature Whatever/Whenever service with an authentic desire to make our guests dreams come true.

Urban Renewal

Slip out of tension at Bliss Chicago's 9,600 square foot spa dedicated to erasing stress. Then flirt with the glittering skyline and drinks at Rande Gerber’s nightclub Whiskey Sky or over an inventive Mediterranean dinner at Wave.

The Big Picture

Admire the city and lake views, or slide the shade closed for a sweet escape. Indulge in the legendary Bliss lemon + sage Sinkside Six. Then dive into dreams atop the featherbed and down pillows that comfort each of our 520 deluxe guest rooms.