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Housekeeping Team Leader

Posted May 30, 2021

Renaissance Schaumburg Convention Center Hotel
Schaumburg, IL
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About This Job

JOB SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Renaissance Schaumburg Convention Center Hotel

1551 N. Thoreau Dr.
Schaumburg, IL 60173

1-847-303-4100

500 Room Hotel

www.marriott.com

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Discover modern sophistication from a hotel in Schaumburg featuring contemporary design that is expressive, yet functional at the Renaissance Schaumburg Convention Center Hotel. Located near IKEA, Woodfield Mall and upscale dining, this Schaumburg, Illinois hotel surrounds top area attractions. Designed by the renowned John Portman & Associates, Schaumburg hotel accommodations boast spacious, yet modern rooms and suites with oversized bathrooms and a media connectivity center. Indulge your senses at the award-winning Sam & Harry's, serving sizzling steaks and fresh seafood, or relax with friends and co-workers in the stylish Club Lounge. Take advantage of 148,000 square feet of modern meeting space, perfect for a variety events ranging from grand corporate events to intimate weddings at this hotel in Schaumburg, Illinois. Experience refined style at the Renaissance Hotel in Schaumburg, IL where stunning design and architecture blend seamlessly with impeccable service for ultimate in refined sophistication.