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AM Shuttle Driver / Bellperson

Posted March 31, 2021

DoubleTree by Hilton Hotel Little Rock
Little Rock, AR
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Be A Part of Our Passionate & Committed Team!

About This Job

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

Job Description

This position is responsible for providing superior customer service at all times. You will operate the Hotel Shuttle transporting our guests to and from the airport and surrounding area, help load and unload luggage, assist guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, and accommodating special requests whenever possible.

Job Requirements

  • Must be an outgoing, positive, friendly person
  • Must have a Valid Driver's License with a clean driving record
  • Must be able to work a flexible schedule including weekends and holidays
  • Must be able to pass a thorough background check as well as be drug free
  • Previous customer service experience preferred
  • Previous hotel experience a plus, but not required

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

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About this Employer

DoubleTree by Hilton Hotel Little Rock

424 Markham Street
Little Rock, AR 72201

(501) 372-4371

288 Room Hotel

doubletree3.hilton.com

At A Glance

Situated in the heart of downtown Little Rock on the banks of the Arkansas River, DoubleTree by Hilton Hotel Little Rock offers the best in southern hospitality. The hotel provides refreshed guest rooms, a stylish lobby, and a redesigned business center. Dine at our signature restaurant, Bridges, for a casual experience with local and regional fare, or pick up sundries at the new Made Market.

Begin your stay at this friendly and inviting Little Rock hotel with our signature chocolate chip cookie, and allow our staff to cater to your needs. Conveniently located only 10 minutes from the Little Rock National Airport and just off I-30, our downtown location offers easy access to everything the Arkansas capital has to offer. 

  • Located in the heart of downtown Little Rock, near many local attractions
  • Pool on the 4th floor overlooking downtown
  • On-site restaurant serving breakfast, lunch and dinner
  • Flexible meeting and event space; 24-hour business center