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General Manager

Posted July 29, 2021

The Plaza Hotel Pioneer Park
El Paso, TX
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About This Job


Opportunity:  General Manager

A jewel of downtown El Paso, the Plaza Hotel Pioneer Park is a one of a kind luxurious revival of Conrad Hilton’s original 1930s hotel. The hotel is marked by its unforgettable hospitality and a vibrant yet familiar sense of warmth, where diverse cultures gather for a memorable experience. The General Manager will embrace the history of the property while guiding its evolution and become an ambassador of the local culture.

Potential Career Path

Area General Manager – Regional Director of Operations – Vice President of Operations

Essential Job Functions

  • Lead, develop and support associates to ensure they are performing in accordance with established standards and core values.
  • Be a leader in community affairs, network with local businesses, establish deep relations with clients, maintain a positive public image for the hotel and HHM hotels.
  • Inspect the property and look after the conditions, cleanliness, quality, and service throughout the hotel or grounds. High attention to detail.
  • Supervise and review the development of the business plan, annual budget, financial reports and annual and monthly forecasts.
  • Collaborate and work with the sales and marketing leader on development and implementation of the sales and marketing plans.
  • Partner with revenue management professionals to analyze trends and implement changes to maximize room revenue.
  • Communicate and maintain a positive rapport with associates and guests, connecting regularly with staff, corporate and ownership.
  • Monitor to ensure safety practices and procedures are followed, proper emergency and security procedures are maintained.

Position Requirements

  • Previous experience within a luxury hotel is preferred.
  • Experience in Texas and/or Mexico preferred.
  • Associate or Bachelor’s Degree in Business, Hospitality or a related field.
  • Fluent in Spanish required.
  • Ability to work with third party partners.

Work Environment and Context

  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
  • Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

The Plaza Hotel Pioneer Park

106 W. Mills Avenue
El Paso, TX 79901

(915) 440-7666

130 Room Hotel

Our Hotel

Welcome to The Plaza Hotel Pioneer Park — a landmark property that has been reborn as El Paso’s most luxurious boutique hotel. Since its debut, in the 1930s, The Plaza has commanded a striking position along the city’s skyline, welcoming A-listers such as Conrad Hilton, Elizabeth Taylor and other Hollywood’s elite and dignitaries. Now, the iconic 130-room hotel is reasserting itself as the starlet of the city and inviting both travelers and locals to step inside and make new, everlasting memories. Whatever draws you here to Texas, you’ll discover a singular stay at The Plaza, which embodies both its glamorous past as well as its modern revival.


We’re looking for enthusiastic, personable, and service-oriented individuals to join our legendary team as The Plaza reclaims its world-class status.


Full & part-time positions available

Tuesday, March 10th: 8 a.m. - 1 p.m. & 4 - 7 p.m.

Wednesday, March 11th: 6 - 10 a.m.