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Shuttle Driver/Housekeeping Aide (Full-Time)

Posted April 30, 2021

Hyatt Place Tampa Airport/Westshore
Tampa, FL
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About This Job

Overview

The Van and Shuttle Driver will drive guests to area locations within a mile radius of the hotel.

Responsibilities

Shuttle Driver

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain knowledge of: a) scheduled daily activities. b) daily arrivals/departures, house count. c) features and services provided by the hotel. d) hours of operation of each outlet. e) parking facilities, layout, hours of operation, prices and procedures.
  • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
  • Drive guests to desired location within a one mile radius of the hotel
  • Ensure security of vehicle and its keys.
  • Relay accurate directions to guests/visitors on inquires regarding destinations within the local area.
  • Inspect vehicle on a daily basis
  • Report any vehicle/safety hazards;
  • Follow designated procedures for vehicle accidents, breakdowns and incidents.

Housekeeping Aide

  • Check assigned floor closets and complete linen requisition to replenish linen supplies.
  • Stock linen carts with linen and supplies.  Transport linen carts to appropriate floor closets and stock according to diagram.
  • Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
  • Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
  • Remove all dirty glassware from assigned Room Attendants' carts and closets.  Transport to Stewarding.  Return clean and capped glasses to floor closets in racks.
  • Clean designated areas with proper chemicals, tools and equipment:
    • guest room floor corridors
    • floor closets
    • service corridors
    • elevators, tracks and landings
    • guest laundry room
    • guest vending areas
    • stairwells

Qualifications

Education & Experience:

  • Valid drivers' license.
  • Excellent driving record.
  • Thorough knowledge of local areas and roads. 
  • 3+ years experience driving vehicles.
  • Good understanding of the English language.
  • Able to drive all types of vehicles. Compute basic arithmetic.
  • Ability to communicate effectively with others both verbally and written.
  • Provide excellent customer service and maintain a professional demeanor.
  • Maintain concentration and think clearly under all driving conditions.
  • Work in variable weather conditions.
  • Ensure security of vehicles and hotel property. 
  • Maintain confidentiality of guest information and pertinent hotel data. 
  • Perform assignments with minimal supervision. 
  • Work cohesively with co-workers as part of a team.

Must have:

High school graduate or equivalent vocational training certificate. Prior training in guest relations. Knowledge of vehicle maintenance. Previous experience in a similar position in the Hospitality industry preferred.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About this Employer

Hyatt Place Tampa Airport/Westshore

4811 W Main Street
Tampa, FL 33607

(813) 282-1037

Our Hotel

West Florida’s most acclaimed spot on the Gulf is minutes from Hyatt Place Tampa Airport/Westshore. Bring your kids to Busch Gardens Tampa or The Florida Aquarium. Military families are 7 miles from MacDill Airforce Base. Business travelers are close to local companies like Microsoft and Lockheed Martin. Our plush King beds and 24/7 dining will keep you rejuvenated for campus tours, Yankee’s Spring Training and strolls along the Tampa Bay Riverwalk.

What Guests Love:

  • Minutes from TPA: Less than 3 miles from Tampa International Airport and in the heart of the Westshore Business District
  • Gracious guestrooms: Clean, smoke-free and spacious, with complimentary Wi-Fi and deluxe bath amenities
  • The heart of Tampa: Drive no more than 10 minutes to reach shopping centers, golf courses, gulf beaches and cruise ships in the Port of Tampa
  • Unique amenities: Free features like daily breakfasts and shuttle services to Tampa International Airport as well as relaxing perks like a heated outdoor pool and 24-hour fitness center
  • Built for business: Almost 1,200 square feet of meeting and event space with corporate-friendly accommodations like audiovisual equipment, custom catering and all-inclusive packages