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Engineer Technician 1

Posted November 12, 2021

Hotel Valencia Riverwalk
San Antonio, TX
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Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD WINNING TEAM.

About This Job

Hotel Valencia Riverwalk is located in downtown San Antonio, TX and is a pillar of the community.  Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, our collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Job summary:  

Ensure guest satisfaction through a properly maintained property, guest rooms, public areas and by responding promptly and efficiently to guest complaints and concerns. Know all fire and safety rules, regulations and policies. Perform preventive maintenance and repairs as necessary in accordance with hotel standards

Shift requirements:

Looking for flexibility with morning or evening shifts. 

Responsibilities

  • Contribute positively to the team within the department
  • Prepare for any and all guest requests
  • Participate in on-going training
  • Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
  • Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
  • Complete other duties as assigned by Supervisor
  • Maintain, repair, and troubleshoot all manageable mechanical operations and equipment including, the following areas:
  • Electrical-switches, lamps/ballasts, electrical receptacles, etc.
  • Plumbing- fixtures repair and replacement, pvc/cu pipe, drain clearing and repair, water heater, etc.
  • Carpentry- drywall, wallpaper, painting, caulking, tile repair and replacement windows, doors, locks, furniture repair, etc.
  • Mechanical-equipment maintenance (washer, dryer, vacuum cleaners, plaza gates etc.)
  • Other general repairs as necessary
  • Possess a good mechanical knowledge of how to safely operate and maintain all tools.
  • Respond to and complete all work orders in a timely manner, closing out as completed.
  • Maintain a preventative maintenance schedule.
  • Keep all work areas, shop and guest rooms neat and orderly.
  • Maintain proper inventory levels.
  • Perform daily Building/Room Audits.
  • Check all exterior lighting, public area lighting, and signage daily. This includes: parking lot lights, high rises, entrance signs, walking lights, corridor, lobby and elevator.
  • Be punctual in reporting to work in the proper uniform with a name tag. Personal hygiene is required daily.
  • Help maintain the overall appearance of the hotel’s public space and hallways to help maintain a safe and clean environment.
  • Respond to both customer and hotel staff reports of non-functioning equipment immediately
  • Paint and touch up all areas of the hotel and maintain guest rooms to perfect condition
  • Maintains rooms in operating condition by performing repairs as needed
  • Performs preventive maintenance throughout the hotel and report progress to office coordinator
  • Have a thorough understanding of hotel fire alarm procedures and other emergencies
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees
  • Report unsafe conditions to your supervisor immediately
  • Maintain hotel equipment in proper working conditions.

Qualifications:

  • Hotel Operations or Customer Service experience preferred
  • Communicates effectively with others
  • Works productively with a team
  • Effective multitasking skills
  • Composure and patience under pressure

BENEFITS:

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

compensation: 14.50

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About this Employer

Hotel Valencia Riverwalk

150 E. Houston Street
San Antonio, TX 78205

(210) 227-9700

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About Us

Steeped in history and charm, Hotel Valencia Riverwalk blends Spanish Colonial and Modern Mediterranean design with contemporary ideals. Our San Antonio downtown hotel's location on the quiet part of the River Walk keeps you in the middle of the action without sacrificing tranquility. Surround yourself with dining, entertainment, and shopping offered along the vibrant banks of San Antonio's famed River Walk or visit nearby local attractions. Embrace the romance of the downtown architecture as you tour by horse-drawn carriage or river cruise. However you choose to spend your time in San Antonio, we’ll ensure it’s unforgettable.

We take pride in delivering an impeccable experience rather than a routine hotel stay. The architectural craftsmanship and opulent finishes throughout the design of our hotel envelop your senses while our luxury amenities cater to your every need. With world-class dining and in-room spa services, you may find it difficult to leave at all during your stay, but when you do a bevy of options are just steps away.

From meetings, groups and weddings on the River Walk, to romantic getaways, or business trips—whatever your reason for visiting, we’re here to make your San Antonio stay one you’ll remember.