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Maintenance Technician

Posted July 13, 2021

The Westin Hilton Head Island Resort & Spa
Hilton Head Island, SC
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Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Westin Hilton Head Island Resort & Spa

Two Grasslawn Avenue
Hilton Head Island, SC 29928

(843) 681-4000

416 Room Hotel

careers.marriott.com

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Nestled along Hilton Head Island's legendary white sand beaches and nestled amidst swaying palmetto trees, The Westin Hilton Head Island Resort & Spa offers travelers a true tropical oasis.

Your hotel experience begins with our spacious, thoughtfully designed guestrooms, which are designed to reflect their coastal Carolina setting. All feature the Westin Heavenly Bed® and double-vanity Heavenly Bath®, as well as a private balcony; many balconies boast stunning ocean views.

Enjoy the array of inspired amenities available at our resort, including private beach access, three beautiful swimming pools and four on-site restaurants.

Children will love spending time at the Westin Family Kids Club, while adults can escape to the Heavenly Spa by Westin™ for a rejuvenating massage. We also offer our hotel guests exclusive access to the adjacent Port Royal Golf & Racquet Club for championship golf and tennis. If you're hosting a meeting or special occasion on Hilton Head Island, look no further than our 39,000 square feet of flexible venue space, including the picturesque Grand Ocean Terrace, which boasts sweeping ocean views.