Posted July 15, 2021The Westin Hilton Head Island Resort & Spa
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Nestled along Hilton Head Island's legendary white sand beaches and nestled amidst swaying palmetto trees, The Westin Hilton Head Island Resort & Spa offers travelers a true tropical oasis.
Your hotel experience begins with our spacious, thoughtfully designed guestrooms, which are designed to reflect their coastal Carolina setting. All feature the Westin Heavenly Bed® and double-vanity Heavenly Bath®, as well as a private balcony; many balconies boast stunning ocean views.
Enjoy the array of inspired amenities available at our resort, including private beach access, three beautiful swimming pools and four on-site restaurants.
Children will love spending time at the Westin Family Kids Club, while adults can escape to the Heavenly Spa by Westin™ for a rejuvenating massage. We also offer our hotel guests exclusive access to the adjacent Port Royal Golf & Racquet Club for championship golf and tennis. If you're hosting a meeting or special occasion on Hilton Head Island, look no further than our 39,000 square feet of flexible venue space, including the picturesque Grand Ocean Terrace, which boasts sweeping ocean views.