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Front Desk - Guest Experience Overnight

Posted April 21, 2021

Fort Lauderdale Marriott Harbor Beach Resort and Spa
Fort Lauderdale, FL
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Fort Lauderdale Marriott Harbor Beach Resort and Spa

3030 Holiday Drive
Fort Lauderdale, FL 33316

(954) 525-4000

650 Room Hotel

careers.marriott.com

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Fort Lauderdale Marriott Harbor Beach Resort & Spa invites guests to embrace beachfront living in style. Nestled along a quarter-mile stretch of pristine private beach, our hotel effortlessly blends laid-back tropical tranquility with signature Marriott service. Enjoy our perfect location near the shops, dining and nightlife of Las Olas Boulevard. Benefit from our close proximity to Fort Lauderdale International Airport. After a busy day of travel, rejuvenate in our updated guest rooms and suites, many of which feature private balconies to soak in waterfront views. Dive into our lagoon-style pool, spend the day jet skiing and snorkeling, or pamper yourself at our luxury spa. 

Showcasing an array of unique restaurants, our resort offers ample opportunities for culinary adventures. We're also a premier meeting and event destination with over 49,000 square feet of flexible space. Whatever brings you here, we look forward to exceeding your expectations at Fort Lauderdale Marriott Harbor Beach Resort & Spa.