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Bell/Door/Valet (Guest Arrival Expert)

Posted May 14, 2021

The Ritz-Carlton, Denver
Denver, CO
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About This Job

JOB SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

The hourly rate for this position is $11.75 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton, Denver

1881 Curtis Street
Denver, CO 80202

+1 (303) 312-3800

202 Room Hotel

careers.marriott.com

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Experience The Ritz-Carlton, Denver, an award-winning downtown hotel, where you can enjoy unforgettable luxuries while surrounding yourself with majestic Rocky Mountain views and cosmopolitan delights. Located in the heart of downtown Denver, this luxury hotel offers guests convenient access to the Denver’s business and financial districts, as well as the Larimer Square shopping district and 16th Street Mall pedestrian promenade, world-class museums and an endless array of outdoor activities. After a day in the city, guests or locals alike can indulge in a soothing spa treatment or enjoy an exceptional meal at Elway’s, named after Denver Bronco quarterback and NFL Hall of Fame Inductee John Elway, located at the street level of this downtown Denver hotel. To see the accommodations and amenities available at our Denver luxury hotel, please view the Photo Gallery. The Ritz-Carlton, Denver is a Tier 2 property in The Ritz-Carlton Rewards.