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Officer-Loss Prevention

Posted May 6, 2021

The Ritz-Carlton, Lake Tahoe
Truckee, CA
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About This Job

JOB SUMMARY

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.   

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

MIRJ
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton, Lake Tahoe

13031 Ritz Carlton Highlands Court
Truckee, CA 96161

+1 (530) 562-3000

153 Room Hotel

careers.marriott.com

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Experience The Ritz-Carlton, Lake Tahoe and discover the pristine beauty of this breathtaking region. The hotel’s mid-mountain location provides ski-in / ski-out access to Northstar California offering the region’s best winter adventure. When you are ready for a day on the mountain, simply head down to mountain concierge where the ski valets will assist you with your boots and escort you to your skis and poles waiting on the slopes. A plethora of family activities are available in the Village at Northstar accessed from the hotel by an intermountain gondola. A luxurious slope-side spa and a vibrant children's program filled with interactive games, crafts and opportunities to connect with our mountain setting in meaningful ways allows every member of the family to make the most of their Lake Tahoe vacation.Welcome to a mountain retreat unlike any other featuring luxurious accommodations and exceptional service in the heart of Northern California. This North Lake Tahoe resort provides the perfect destination for anything from unforgettable family vacations to romantic weekend getaways. For additional information about our Lake Tahoe vacation resort, please contact a Ritz-Carlton representative at (530) 562-3000. If you are planning your next summer vacation, click here to learn more about the summer experience. The Ritz-Carlton, Lake Tahoe is a Tier 3 property in The Ritz-Carlton Rewards.