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Restaurant Manager - Scarpetta Philadelphia

Posted May 2, 2021

The Rittenhouse
Philadelphia, PA
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About This Job

Overview

Restaurant Manager

Scarpetta Philadelphia is hiring a Restaurant Manager to join the team. Scarpetta offers dazzling park views & modern Italian fare, which make for a fine dining destination in the Rittenhouse Hotel.

Responsibilities

  • Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.
  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Ensure that food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
  • Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.                                                                                                              
  • Check that all equipment is in working order.
  • Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Document inventory forecast usage and monitor supply.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
  • Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate's degree preferred.
  • 3-6 years restaurant experience required.
  • Managerial experience preferred.
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About this Employer

The Rittenhouse

210 West Rittenhouse Square
Philadelphia, PA 19103

(215) 546-9000

118 Room Hotel

www.rittenhousehotel.com

Our Hotel

Travelers can stay at The Rittenhouse, a standout among luxury hotels in Philadelphia’s Center City, offering them a Forbes Four Star experience with well-appointed rooms and suites, world-class service, and the most desirable location in town. From fine dining culinary experiences and impeccably tailored events to our relaxing atrium pool and rejuvenating treatments from the spa, our Rittenhouse Square luxury hotel offers personalized experiences and provides the perfect balance of sophistication and relaxation for families, business travelers, and romantic vacationers alike. Welcome to The Rittenhouse, a true gem among Center City, Philadelphia hotels.