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Pool Server Full-Time Seasonal

Posted April 2, 2021

Waldorf Astoria Las Vegas
Las Vegas, NV
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About This Job

Description

Scope of Position

 

The mission and intent of the Pool Server of the Pool Café and Cabanas is to ensure that guests and residents are provided with the highest level of service in accordance with the standards set forth by Waldorf Astoria Las Vegas and Forbes Service Standards. The Pool Server will ensure the highest level of guest satisfaction through the accurate and timely recording and serving of all guest orders.  The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team.  He/she will also work with the recreational attendants to maintain a clean and organized environment for guests.

 

Duties and Supporting Responsibilities

 


  • Assist guests courteously and efficiently

  • Maintain the pool area, café, and station clean at all time

  • Take guest’s food and beverage orders

  • Make sure that all silverware and glasses are clean and spotless

  • Mark tables appropriately to food order for each course

  • Enter all sales in POS without errors. Double check list of items before "sending"

  • Make sure that all product served are accounted for on the final bill before presenting it

  • Assist recreational attendants when needed

  • Delivery of food from kitchen to guest's tables, including tray service

  • Ensure that all silverware is polished and spotless

  • Set up tables according to host person communication

  • Up keep and clear tables between courses throughout the meal

  • Support team members to help run food in a timely manner

  • Verify guest satisfaction with each table during each course served

  • Anticipate guest needs, to ensure guests never have to ask for assistance

  • Deliver all checks and report to the. appropriate place according to rules at the end of each shift

  • Ensure stewarding breakdown station is tidy and plates/cups/silverware are separated

  • Check on daily amenities per hour and deliver to guest

  • Setup and maintain the pool environment and material perfectly clean as per side work checklist description

  • Ability to move and/or lift items up to 50 lbs

  • Setting up tables in café

  • Assist with delivering clean towels and removing all soiled towels

  • Following the posted opening and closing duties and side work sheet

  • Wish each guest a warm farewell and thank them for coming

  • Attend all food and beverage training classes

  • Following the posted opening and closing duties and side work sheet

  • Attend daily pre meal/communication meeting

  • Attend monthly department meeting

Requirements

Requirements

 

Mandatory

 


  • Have a minimum of 1-2 years of serving experience

  • Ability to work a flexible schedule which includes am, pm, weekends, and holidays

  • Work in a safe, prudent and organized manner

  • Have an in-depth knowledge of food and preparation

  • Have a good knowledge of beverages

  • Be able to relate to all levels of guests and management

  • Have the ability to handle multiple tasks at one time

  • Have excellent communication and organization skills

  • Be able to consistently delight and satisfy our guest

  • Have the ability to handle guest requests in a detailed manner

  • Reading, writing and oral proficiency in the English language

  • Professional appearance and demeanour at all times

 

 


EOE/AA/Disabled/Veterans

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About this Employer

Waldorf Astoria Las Vegas

3752 South Las Vegas Blvd
Las Vegas, NV 89158

(800) 925-3673

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Our Hotel

Balance every adrenaline-charged moment in this fabulous city with an unforgettable experience at Waldorf Astoria Las Vegas, a sophisticated hotel in the heart of the Las Vegas Strip. This High Desert setting hosts exciting performances, conventions, and excursions but inside our modern luxury hotel, the focus rests entirely on you. Experience brilliant Waldorf Astoria Service, our celebrated restaurant, world-class spa, and much more.

Our welcoming luxury resort provides a smoke-free, non-gaming alternative in the center of the main attractions. You'll see spectacular views through floor-to-ceiling windows in your guest room or suite and from the SkyBar and the Tea Lounge on the 23rd floor.

Indulge at our Las Vegas hotel with:

  • Generous soaking tubs in all 389 guest rooms and suites
  • French cuisine and curated wines at Twist by Pierre Gagnaire
  • Vitality pools and treatments at the 27,000-square-foot spa
  • Yoga and Pilates studio, Technogym® machines at the health club
  • Three pools surrounded by cabanas on the 8th floor deck
  • Private entrance to our sophisticated 12,000-square-foot event space