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Room Attendant/Housekeeper

Posted May 28, 2022

Springhill Suites Mystic Waterford
Waterford, CT
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Springhill Suites Mystic Waterford

401 North Frontage Road
Waterford, CT 06385

(860) 439-0151

80 Room All Suite

www.marriott.com

Our Hotel

The SpringHill Suites by Marriott Mystic Waterford CT is a refreshing balance of space and design for travelers to the Mystic, Connecticut area. We are located in the heart of Mystic Country near I-95 and all Mystic attractions. Travelers can enjoy their day at Mystic Aquarium, shop Olde Mistick Village or visit New London's Historic Waterfront. Then, experience the excitement of nearby Mohegan Sun and Foxwoods casinos. Patriotism abounds at the nearby USS Nautilus Museum & US Coast Guard Academy. When guests are ready to relax, this refreshed Mystic all-suite hotel offers flat screen HDTVs & stylish, inspiring spaces for connecting, unwinding and sleeping. We feature free high-speed Wi-Fi. We invite our guests to enjoy our complimentary new breakfast buffet or visit our always-open Market for snacks & beverages. We also offer a fitness room and indoor pool.