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Housekeeping Rooms Inspector

Posted April 18, 2021

Holiday Inn Express Nashville-Downtown
Nashville, TN
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"Come join the best Holiday Inn Express Team in Music City"

About This Job

Job Summary

The Rooms Inspector is responsible for inspecting the cleanliness and physical condition of hotel guest rooms meeting rooms hallways and public areas.

Responsibilities

QUALIFICATIONS:

  • Typically requires a high school diploma and 0 to 2 years of related experience and/or training; or equivalent combination of experience and education.
  • Housekeeping supervisory or related job experience is preferred.
  • Performs work under direct supervision.
  • Handles basic issues and problems and refers more complex issues to higher-level staff.
  • Possesses beginning to working knowledge of subject matter.

JOB RESPONSIBILITIES:

  • Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests out of order rooms and show rooms for the day.
  • Inspect all guest check-out rooms for cleanliness appropriate guest amenities and the correct working condition of all guest room equipment.
  • Report any substandard conditions of the guest room to the Housekeeping department.
  • Report any damage or problems with the guest room and room equipment using a Maintenance work order and routing the work order to the Facilities Maintenance department.
  • Communicate to the Front Desk all vacant and clean rooms the completion of guest requests and room status discrepancies. The Front Desk will give the Inspector all room moves late check-outs and additional guest requests for appropriate follow-up action by the Inspector.
  • Answer the Housekeeping department's telephone using friendly and proper telephone etiquette. This individual will help the calling guests with special requests information and status of Lost & Found items.
  • Interact with the hotel's guests in a friendly positive manner as a solution to their needs and a solution to any of their problems. The Inspector will often act as a liaison between the guest and the room cleaner.
  • Check the hotel's PMS computer for information concerning room status and to enter updated room status.
  • Complete report of all the hotel's guest room status for the Front Desk at the end of the shift.
  • Filing all daily report forms in the file cabinet.
  • At times may open and/or close the house and assign boards as needed. 
  • Other duties as required.
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About this Employer

Holiday Inn Express Nashville-Downtown

920 Broadway
Nashville, TN 37203

(615) 244-0150

287 Room Hotel

www.ihg.com

Our Hotel

Whether traveling for business or leisure, rest assured that you have made the finest choice in the Holiday Inn Express Nashville Downtown Conf Ctr. We are the largest hotel in the nation boasting 287 guestrooms complete with over 10,000 sq. feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings and receptions.

The Holiday Inn Express Nashville Downtown Conf Ctr is perfectly situated in downtown Nashville within a stone’s throw of Bridgestone Arena home of the Nashville Predators, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, Nissan Stadium home to the Tennessee Titans and the vibrant Entertainment District. Each guest room is equipped with upgraded and enhanced 200mg Wi-Fi access enabling superior fast connectivity, iHomes and Keurig Personal Coffee Makers. The Holiday Inn Express Nashville Downtown Conf Ctr is one of only three downtown Nashville hotels with a seasonal outdoor pool.