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Banquet Captain

Posted April 2, 2021

Hotel Valencia Riverwalk
San Antonio, TX

About This Job

JOB SUMMARY: Responsible to supervise the Banquet staff to ensure efficient and professional service

Physical Requirements:

  1. Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
  2. Crouching (Bend at knees): Occasionally. Lift trays, glass racks, clean, stock shelves.
  3. Kneeling/Crawling: Occasionally. Clean or pick up debris.
  4. Stooping (Bend at waist): Frequently. Load carts and trays while serving food and beverages; expediting.
  5. Twisting (Knees, waist, neck): Constantly. Serve guests, monitor banquet room activity, maneuver through crowds and staff.
  6. Balancing: Constantly. Carry trays, glassware, and beverage container.
  7. Reaching (Overhead/extension): Frequently. Stock supplies, carry trays. Serve at arm’s length extension, set-up banquet tables.
  8. Handling/Grasping: Frequently. Serve food, set up banquet tables. Use telephone.
  9. Fingering/Feeling: Frequently. Write, use adding machine, garnish and fill plates, fold napkins, set table with silverware. Handle hot plates/pans.
  10. Pushing/Pulling: Frequently. Push warmers, carts, tables, glass and china carts. Average weight: 10 lbs. force. Maximum weight: 20 lb force
  11. Lifting/Carrying: Frequently. Carry full trays, beverage containers, ice buckets. Average weight 25 lbs. Maximum weight 40 lbs.

Working Environment:

  • Interior of hotel, in all areas of the hotel- to include meeting space on the premises, meeting space at the Majestic Building and off site.
  • Exterior of hotel with exposure to weather conditions.
  • Exposure to various hazardous chemicals. 
  • Exposure to food items and beverages.



  1. Assists the Banquet Staff in room set-up. 
  2. Checks the overall room for accuracy.
  3. Assigns pre-meal assignments to staff.
  4. Inform of any special requests or special instructions to staff
  5. Assists Banquet Staff clear tables at conclusion of meal function
  6. Ensure that all side-work to include filling and stocking salt/pepper shakers is completed
  7. Direct Communication with client- to ensure specifications are met


  1. Relentlessly train and motivate customer service employees
  2. Maintain integrity of cost controls and proper maintenance of assets
  3. Attend required meetings
  4. Keep work areas clean and organized
  5. Be extremely courteous to all customers and fellow employees
  6. Report unsafe conditions to your supervisor immediately
  7. Maintain hotel equipment in proper working conditions.
  8. Any other duties assigned by your immediate supervisor
  9. Must have a Food Handler's Certification
  10. Must have a TABC Certification

compensation: 15.00


About this Employer

Hotel Valencia Riverwalk

150 E. Houston Street
San Antonio, TX 78205

(210) 227-9700

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About Us

Steeped in history and charm, Hotel Valencia Riverwalk blends Spanish Colonial and Modern Mediterranean design with contemporary ideals. Our San Antonio downtown hotel's location on the quiet part of the River Walk keeps you in the middle of the action without sacrificing tranquility. Surround yourself with dining, entertainment, and shopping offered along the vibrant banks of San Antonio's famed River Walk or visit nearby local attractions. Embrace the romance of the downtown architecture as you tour by horse-drawn carriage or river cruise. However you choose to spend your time in San Antonio, we’ll ensure it’s unforgettable.

We take pride in delivering an impeccable experience rather than a routine hotel stay. The architectural craftsmanship and opulent finishes throughout the design of our hotel envelop your senses while our luxury amenities cater to your every need. With world-class dining and in-room spa services, you may find it difficult to leave at all during your stay, but when you do a bevy of options are just steps away.

From meetings, groups and weddings on the River Walk, to romantic getaways, or business trips—whatever your reason for visiting, we’re here to make your San Antonio stay one you’ll remember.