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PM - Housekeeping Houseperson

Posted April 2, 2021

Hilton Phoenix at the Peak
Phoenix, AZ

About This Job


  • Remove soiled linen and trash from Suite Attendant carts, closets, and guest suites.
  • Check pool areas, arrange chairs and tables, remove dirty towels and stack new ones.  Empty trash urns and put new liners.  Restock restrooms with supplies, clean them as necessary, and remove trash.
  • Run errands
  • All other assigned tasks
  • Stock Suite Attendant closets with clean linen

This list of essential functions is not exhaustive and may be supplemented as necessary.


In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. 

  • Assist Suite Attendants with removal of trash and linen from guest rooms during high occupancy turnover.
  • Assist Shampooers with relocation of furniture.
  • Respond to guest questions.  Provide guest assistance, directions, and information as requested.
  • Report all suspicious persons or activities and hazardous conditions, etc. to the Safety/Security Department.
  • Provide instruction and/or guidance for guest and Team Member safety in fire or other emergency situations.
  • Other duties as assigned, such as assisting Suite Attendants when requested.    


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment.
  • Ability to lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.  Lifting may include equipment or furniture weighing up to 100 lb.
  • Ability to comprehend and follow instructions from supervisor.
  • Ability to learn and apply Hazardous Chemical and Performance For Excellence training standards during new hire introductory period.
  • Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security, eg. product safety labels and emergency instructions.


Assimilate into Crescent culture through understanding, supporting and participating in all elements of PRIDE/CARE.  Demonstrate working knowledge of the service standards.

 Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

 Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the resort.

 Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment.       

Upon employment, all Team Member are required to fully comply with Hilton Phoenix Resort at the Peak rules and regulations for the safe and efficient operation of resort facilities.  Team Member who violate resort rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About this Employer

Hilton Phoenix at the Peak

7677 N 16th Street
Phoenix, AZ 85020-4434

(602) 997-2626

573 Room Resort

At A Glance

Fun days by the pool. Relaxing at the spa. Award-winning Coyote Camp for kids. Hilton Phoenix at the Peak, a mountainside Phoenix retreat, offers activities for the whole family. Check out our Hole-in-the-Wall River Ranch, complete with four acres of pools, lazy river, waterslide, miniature golf, and four tennis courts. With all-suite accommodations, you'll find plenty of space to feel right at home. 

  • All-suite resort near downtown Phoenix and Scottsdale
  • Exclusive concierge, pool at redesigned Agave Suites at North Pointe
  • River Ranch Water Park with pools, waterslide and lazy river
  • Tocasierra Spa & Salon, fitness center, tennis courts, miniature golf
  • Poolside dining, seasonal barbeque and Rico's American Grill
  • 48,000 sq. ft. meeting & event space, indoor/outdoor receptions