Be A Part of Our Passionate & Committed Team!
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.
We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.
This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
We offer our eligible Associates a number of benefits to enhance their health and well-being:
Situated in the heart of the business and dining district of Hartford CT, the Hilton Hartford hotel is within walking distance of over 30 restaurants, bars and entertainment venues. Take the skywalk from the hotel to the Hartford XL Center; home to UCONN basketball, Hartford Wolf Pack Hockey, and the Hartford Yard Goats minor league baseball team.