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Front Desk - Guest Experience

Posted May 6, 2021

Courtyard Mt. Laurel
Mount Laurel, NJ
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard Mt. Laurel

1000 Century Parkway
Mount Laurel, NJ 08054

1-856-273-4400

151 Room Hotel

www.marriott.com

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The state-of-the-art lobby at the Courtyard Mt. Laurel Hotel offers greater flexibility and choices for our guests. Convenient to Philadelphia (PHL) Airport, our Mt. Laurel hotel lobby features flexible spaces to work or relax in, free Wi-Fi and easy access to the latest news, weather and airport updates via our GoBoard™. The highlight of our lobby is The Bistro- Eat. Drink. Connect.™, which provides healthy food and beverages in the morning and dinner service with cocktails. Our Mt. Laurel hotel is located minutes to historic downtown Philadelphia, Coco Keys, Battleship, NJ, the New Jersey State Aquarium and Atlantic City. Accessible to I-295 and the NJ Turnpike, our hotel in Mt. Laurel is also located nearby Lockheed Martin, Computer Sciences Corporation (CSC), Hewlett Packard and TD Bank. With 1,200 square feet of meeting space, the Courtyard Mt. Laurel Hotel is the perfect choice for small meetings & events. Perfect for business and leisure travelers alike, choose us for your Mount Laurel, NJ hotel.